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Where we Offer simple all in one tool for you!

  • 2-Way Text Messaging

  • Reputation Management

  • Appointment Automation

  • Social Media Management

  • Unified Messaging

  • Automated Web Chat

  • Missed Call Text Back

  • Lead Management

  • And more

Automate & Integrate Your Business With

Software Designed For Owners by Owners for Possibilities!

At TMO Turbol, we believe in the power of automation and integration to help businesses grow and succeed. That's why we've developed a platform that makes it easy to automate and integrate your business processes.

Our cloud-based software is designed to be flexible and scalable, so you can easily adapt it to your unique business needs. With features like lead tracking, sales forecasting, and marketing automation, you can streamline your workflow and free up time to focus on other important tasks.

And because our platform is designed to be easy to integrate with other systems, you can continue to use the tools and systems you're already familiar with, while also benefiting from the added functionality and efficiency of our software.

But we don't just offer software – we also provide a range of professional services to help you get the most out of our platform. From on-site training to expert consulting, our team is here to help you succeed.

If you're ready to automate and integrate your business, sign up for a free trial of TMO Turbo today. We look forward to helping you grow and thrive.

What Can TMO Turbo Do for your business?

See exactly how you can use this system to easily manage your workflow from

lead generation to customer management. Watch the system in action below, presented by a

business owner using it daily to improve his own business, saving huge amounts of time and money!

Taking a contact from lead to clients in pipeline and calendar.

  • Are you worried your team isn't following up with clients after their estimate?

  • Are you wondering if this is being taken care of in a timely manner?

  • Do you wish you had better communication with clients before estimating?

  • Watch this 2 minute video to see how we can automate the process for you and save you hours of labor while improving your company's interaction with the client.

Managing contact having conversation.

  • Are you worried about what your team says to the client?

  • Are you worried about what the client says to your team?

  • Do you know if your team is calling the client or responding to them in a timely manner?

  • Watch this 3 minute video to see how this system solves that for you in one easy solution.

How to easily follow-up with clients.

  • Trying to chase down leads can be very time consuming.

  • Do you worry about whether your team is trying hard enough to convert those leads into estimates?

  • Do you have so many leads you can only follow up once with each?

  • Watch this 2 minute video to see how we can save you hours of time and let the system do the work for you.

What Informatnio Do the reports show us?

  • Do you hate having to go to multiple different sites and accounts to see website info and marketing efforts?

  • Do you want to be able to track all calls in one place, with recordings?

  • Do you want a way to be able to grade your team at a quick glance?

  • Watch this video about reporting to see how you can find all of this information quickly and easily.

How to manage clients in calendar and pipeline.

  • Do you have trouble managing your clients through your production process?

  • Do you worry about every step being done?

  • Do you want an easy way to communicate with your team for upcoming jobs?

  • Do you need a way to see all of your teams at a glance?

  • Watch this 2 minute video to see how this can all be done for production and calendars.

Facebook, ads, emails and reputation management made easy.

  • Do you wish you could take care of your marketing efforts in one place?

  • Do you wish you didn't have to export your email list to be able to put it into a separate email tool?

  • Do you wish you could see all of your online reviews in one place?

  • Watch this video about Facebook, emails, and reviews to find out how you can solve all of these issues.

Using the mobile app.

  • Do you wish you had a mobile app that took care of business management?

  • Are you tired of surprise fees, additional log in costs, and extra costs for each member of your team?

  • Watch this video about our app and how we charge nothing extra for each user.

Check Out The Options

Our Plans

Turnkey Growth Package

$297

MONTHLY

Unlock unparalleled growth and efficiency in your home service business with our comprehensive Done-for-You package. From lead generation to closing deals, experience a seamless operation that feels like magic

  • Custom CRM Setup: Tailored to streamline your operations and boost productivity, allowing you to focus on scaling your business.

  • Automated Marketing Solutions: Attract and retain customers with less effort and more accuracy.

  • Exclusive Access to Industry Insights: Stay ahead with our curated market analysis and trends reports.

FlexBuild Solutions

Custom

MONTHLY

Craft your success story with our customizable one-off build solutions. Whether you're hands-on or prefer us to take the reins, we tailor to your effort and financial investment.

  • Flexible Engagement Models: From DIY guidance to complete done-for-you services, choose what works best for you.

  • Priority Process Rollout: Speed up the launch with our efficient deployment strategy.

  • Cost-Effective Scaling: Benefit from variable pricing that adjusts to your involvement and upfront commitment.

Franchise Igniter Program

Custom

MONTHLY

Ignite exponential growth across your franchises with our free build-out offer. Prepare each new business for success with tailor-made marketing, content, and training materials.

  • Comprehensive Onboarding: Jumpstart new franchises with ready-to-deploy marketing assets and training videos.

  • Customizable Content Kits: Ensure brand consistency with adaptable marketing and promotional materials.

  • Dedicated Support: From setup to scaling, our team is there at every step to ensure seamless integration and growth..

What Our Clients Say:

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12 Successful CRM Implementation Case Studies to Learn From

12 Successful CRM Implementation Case Studies to Learn From

December 05, 20235 min read

Unlocking the Secrets of Successful CRM Implementation: 12 Case Studies to Inspire Your Journey

Meta Description: Explore 12 insightful CRM implementation case studies that reveal how companies achieved remarkable results, improved customer engagement, and boosted revenue through strategic CRM adoption. Learn from real-world examples to supercharge your CRM journey.

Introduction

In the dynamic landscape of customer relationship management (CRM), implementing the right CRM solution can be a game-changer for businesses. From streamlining sales processes to enhancing customer experiences, the power of CRM is undeniable. To shed light on the transformative potential of CRM implementation, we present 12 case studies that delve into successful CRM implementations across various industries.

Case Study 1: Customer.io - Automated Handoffs for Smarter Sales

Company: Customer.io

Customer.io, a leading martech provider, sought to enhance its inbound and outbound sales processes with an efficient CRM. This case study uncovers the technical setup behind Customer.io's CRM platform, showcasing how it optimized team productivity through automated workflows.

Case Study 2: High Kick Sales - Optimizing CRM Workflows

Company/Organization: High Kick Sales

High Kick Sales, a consulting firm, specializes in optimizing sales processes and tech stacks. This case study explores insights gained from helping B2B and B2C companies revamp their CRM systems, offering valuable guidance on CRM selection and improvement.

Case Study 3: CRM in the Hotel Industry - A Cultural Perspective

Company: Anonymous UK hotel chain

This study examines the implementation of CRM in a UK hotel chain, emphasizing the role of organizational culture readiness in CRM success. Discover how cultural alignment can significantly impact the outcome of CRM adoption.

Case Study 4: Bean Ninjas - CRM Transformation for Small Business

Company: Bean Ninjas

Bean Ninjas, an eCommerce accounting firm, faced challenges with their existing dissonant tech stack and project management tool posing as a CRM. This self-written case study chronicles their journey, from selecting the right CRM to seamless integration, and the ultimate positive outcomes.

Case Study 5: AAXIS Digital - Saving $250,000 with CRM Migration

Company: AAXIS

This CRM implementation case study highlights how an enterprise company switched from one CRM to another, resulting in substantial cost savings. Explore their decision-making process and the positive impacts on marketing automation and alignment between sales and marketing.

Case Study 6: Trufan - Scaling with a CRM Reps Love

Company: Trufan (now Surf for Brands)

As a fast-growing SaaS startup, Trufan needed a CRM that could grow alongside their tech-savvy team. This case study uncovers their initial misstep, subsequent solutions, and the pivotal role of CRM in their scaling journey.

Case Study 7: Successful CRM Implementation in a Service Company

Company: Anonymous service company from Slovenia

Delve into an academic case study showcasing a service company in Slovenia partnering with CRM consultants for successful implementation. Discover the profound impact of CRM on customer relationships, information sharing, and strategic decision-making.

Case Study 8: Hownd - Cutting CRM Costs by 80% Amidst Challenges

Company: Hownd

Hownd, dedicated to assisting brick-and-mortar businesses during the pandemic, needed a cost-effective CRM solution. This case study reveals how they selected the right CRM, streamlined processes, and supported struggling SMBs.

Case Study 9: Close - The Ultimate Team Effort

Company: Close

Our unique case study narrates the journey of Close, our CRM software company. Gain insights into the technical intricacies of implementing our CRM tool within our sales stack, and discover the synergy of integrations, APIs, and seamless processes that drive our success.

Case Study 10: Casio - Switching to a More Inclusive CRM

Company: Casio

Casio, a consumer electronics company, transitioned from a custom-built CRM to one that better suited their marketing and sales teams. Learn how this transition improved inbound marketing processes and boosted new customer sales.

Case Study 11: ResQ Club - Custom CRM Processes for Zero Food Waste

Company: ResQ Club

ResQ Club, on a mission to eliminate food waste, required a scalable CRM solution. This case study explores their innovative use of Close, including custom processes, personalized email sequences, and Smart Views tailored to European cities.

Case Study 12: Strategic CRM Implementation in Manufacturing

Company: Anonymous UK manufacturing company

An academic paper from 2003 examines the strategic CRM process and its impact on a manufacturing company. It highlights the challenges and frequently encountered pitfalls in CRM implementation.

Frequently Asked Questions

Q1: What are the key benefits of CRM implementation?

CRM implementation offers various benefits, including improved customer information management, contact tracking, lead qualification, enhanced conversion rates, and more. The specific advantages depend on your company's needs and pain points.

Q2: How can I ensure a successful CRM implementation?

A successful CRM implementation requires careful planning and alignment with organizational goals. It's crucial to select the right CRM, define clear objectives, involve all stakeholders, and provide adequate training for your team.

Q3: Can CRM implementation improve customer relationships?

Absolutely. CRM implementations often lead to better customer relationships by enabling more effective communication, personalized interactions, and streamlined processes. They also empower organizations to make data-driven decisions.

Q4: What is the ROI of CRM implementation?

The return on investment (ROI) of CRM implementation varies but often includes increased sales, improved customer retention, reduced operational costs, and enhanced overall efficiency.

Q5: Which CRM is right for my business?

Selecting the right CRM depends on your specific business needs, size, industry, and budget. It's essential to evaluate CRM options, consider integration capabilities, and choose a solution that aligns with your goals.

Conclusion

CRM implementation is a pivotal journey that can transform your business, improve customer relationships, and drive revenue growth. By studying these 12 case studies, you can gain valuable insights into the strategies, challenges, and successes of companies that have harnessed the power of CRM. As you embark on your CRM journey, remember that selecting the right CRM, aligning it with your objectives, and fostering a culture of continuous improvement are key to realizing its full potential.

For expert guidance on CRM implementation and a comprehensive plan to supercharge your CRM journey, access our CRM implementation guide.

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